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Privacy Policy

Last Updated: September 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, upload proof of work, communicate with your pod, or otherwise interact with the Service. This includes:

  • Identity Data: Name, email address, profile picture, and timezone.
  • Media Data: Photos, videos, and captions you upload as proof of work.
  • Financial Data: While we do not store full credit card numbers, we may collect billing addresses, transaction histories, and withdrawal details (such as bank account routing info) necessary to process payouts.

2. Third-Party Payment Processors

Financial transactions on PAKT are handled by secure third-party payment processors (such as Flutterwave). When you make a payment or stake money, your sensitive financial data is provided directly to these processors and is subject to their respective privacy policies. We only receive tokens and confirmation status from these partners.

3. Infrastructure Providers (Firebase)

The PAKT app relies on third-party infrastructure providers (such as Google Firebase) to power core features like authentication, push notifications, real-time chat, and media storage (e.g., your proof of work photos). By using the app, you acknowledge that your data is securely processed and stored via these cloud infrastructure partners.

4. Identity Verification (KYC)

To comply with financial regulations and prevent fraud, we may require you to submit government-issued identification or other verification documents before processing wallet withdrawals. This data is handled securely and may be processed by specialized third-party compliance partners.

5. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the PAKT platform.
  • Match you with appropriate accountability pods.
  • Process transactions, handle payouts, and prevent fraudulent activity.
  • Communicate with you regarding account updates, security alerts, and support messages.

6. Sharing of Information

Your goal progress and uploaded "proof of work" media are shared with your assigned pod members to verify your compliance. We do not sell or share your personal information with third parties for their marketing purposes. We may share data with legal authorities if required by law or to protect the financial integrity of the platform.

7. Data Security and Retention

We implement standard security measures to protect your data. However, no internet transmission is entirely secure. We store your information as long as necessary for legitimate business purposes, including meeting financial compliance and regulatory obligations regarding transaction histories.

8. Contact Us

If you have any questions about this Privacy Policy, or wish to request data deletion, please contact us at convergencesoftwarestudio@gmail.com.

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